123bingo
Privacy Policy

Section 01 About This Policy

123bingo is committed to protecting the privacy and personal data of all registered players and visitors to the platform. This Policy describes what personal data we collect, why we collect it, how it is used and protected, and what rights you have under Philippine law as a data subject.

This Policy is compliant with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the circulars of the National Privacy Commission (NPC) of the Philippines. It also reflects the data-handling obligations imposed on 123bingo by PAGCOR's licensing framework, including Anti-Money Laundering Act (AMLA) compliance and KYC requirements.

This Policy applies to all personal data collected through: the 123bingo website and web platform; any 123bingo mobile application; customer support communications via live chat, email, or any other channel; and registration, verification, and financial transaction processes. It does not govern data practices of third-party payment processors or software providers whose own privacy policies apply to their respective services.

Section 02 Who We Are — Data Controller

For purposes of the Data Privacy Act of 2012, 123bingo is the personal information controller ("Controller") responsible for the personal data processed under this Policy. The Controller determines the purposes and means by which personal data collected from players and visitors is processed.

123bingo operates under a license granted by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to PAGCOR's regulatory oversight in addition to the NPC's jurisdiction over data privacy matters. The Data Protection Officer (DPO) contact details are provided in Section 16 of this Policy.

Section 03 Personal Data We Collect

123bingo collects personal data across several categories depending on your interaction with the platform:

Section 04 How We Collect Personal Data

123bingo collects your personal data through the following means:

• Direct submission: Data you voluntarily provide during account registration, KYC verification, deposit and withdrawal processing, and customer support interactions;
• Automated technical collection: Data collected automatically when you access the platform, including IP address, device identifiers, browser data, and session activity via cookies and server logs;
• Payment processors: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners when you deposit or withdraw — 123bingo receives transaction confirmations, not full payment credentials;
• Third-party game providers: Aggregated game session data from certified slot, live dealer, and bingo game providers integrated into the 123bingo platform;
• Identity verification services: Liveness check and document verification results from certified KYC technology partners used to fulfill PAGCOR's identity verification requirements.

Section 05 Legal Basis for Processing

123bingo processes your personal data only when a lawful basis exists under RA 10173. The applicable legal bases are:

• Contractual necessity: Processing required to perform the contract between you and 123bingo — including account management, game provision, payment processing, and withdrawal fulfillment;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act (RA 10173), and other applicable Philippine laws;
• Legitimate interests: Processing undertaken in the pursuit of 123bingo's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, informed consent — particularly for marketing communications via email and SMS. You may withdraw consent at any time without affecting prior processing.

Section 06 How 123bingo Uses Your Personal Data

Your personal data is used by 123bingo for the following specific purposes:

• Account creation and management: Creating and maintaining your 123bingo account, authenticating your identity at login, and managing your player profile;
• KYC and regulatory compliance: Verifying your identity and age as required by PAGCOR, fulfilling AML obligations, and maintaining records required by Philippine law;
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso through your chosen payment method, reconciling transactions, and maintaining financial records;
• Game provision and personalization: Delivering game services, maintaining session records, personalizing your game lobby based on playing history, and enabling VIP program functionality;
• Responsible gaming: Monitoring play patterns to identify potential problem gambling indicators, enforcing self-exclusion and deposit limit settings, and fulfilling PAGCOR's responsible gaming obligations;
• Fraud prevention and security: Detecting unauthorized account access, suspicious transaction patterns, bonus abuse, and other activities that may harm players or the platform's integrity;
• Customer support: Responding to your queries, complaints, and support requests, and maintaining records of support interactions for quality assurance;
• Marketing and promotions: Sending you bonus offers, promotional communications, and platform updates where you have consented to receive these — you may opt out at any time;
• Legal and regulatory purposes: Complying with court orders, regulatory directives from PAGCOR or the NPC, law enforcement requests, and any other legal obligation applicable to 123bingo.

Section 07 Data Sharing & Disclosure

123bingo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:

• PAGCOR: Player data may be disclosed to PAGCOR as required by our licensing agreement, including player identity records, transaction data, and responsible gaming information;
• Anti-money laundering authorities: Transaction data and identity information may be reported to the Anti-Money Laundering Council (AMLC) where required by RA 9160, as amended by RA 10365;
• Payment processors: Identity verification data necessary to process your deposit or withdrawal is shared with your chosen payment provider (e.g., GCash, PayMaya, BPI) on a transaction-by-transaction basis;
• Game technology providers: Your game session data — not your identity data — is shared with licensed game software providers for the purpose of game delivery, dispute resolution, and RNG audit logging;
• KYC verification partners: Government-issued ID images and liveness verification data are processed by our certified identity verification service providers under strict data processing agreements;
• Legal and regulatory authorities: Personal data may be disclosed in response to a valid court order, subpoena, or lawful request from a Philippine government agency with jurisdiction over 123bingo's operations;
• Business transfers: In the event of a merger, acquisition, or asset sale involving 123bingo, player data may be transferred as part of the transaction, subject to the same privacy protections in this Policy.

All third parties who receive personal data from 123bingo are required to process such data only for the specified purpose, under appropriate contractual data protection obligations, and in compliance with RA 10173.

Section 08 Cookies & Tracking Technologies

123bingo uses cookies and similar tracking technologies to operate the platform, maintain user sessions, prevent fraud, and improve the player experience. Cookies are small data files stored on your device when you visit the platform.

• Strictly necessary cookies: Essential for platform operation — these enable login sessions, security tokens, and game functionality. These cannot be disabled without breaking core platform features;
• Functional cookies: Store your preferences such as language settings, game lobby view, and notification preferences to personalize your experience across sessions;
• Analytics cookies: Aggregate, anonymized data used to understand how players navigate the platform and identify areas for improvement. No individual player is identified through analytics data;
• Security cookies: Used to detect fraud, multi-account activity, and bot behavior by analyzing session patterns and device fingerprints.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the 123bingo platform, including login functionality. 123bingo does not use third-party advertising cookies or cross-site tracking technologies.

Section 09 Data Retention

123bingo retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and business requirements. Specific retention periods are:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that renders it non-attributable to any individual, in accordance with NPC guidelines.

Section 10 Your Data Subject Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 123bingo:

• Right to Access: You may request a copy of the personal data that 123bingo holds about you, along with information about how it is being processed;
• Right to Rectification: You may request correction of inaccurate, incomplete, or outdated personal data held by 123bingo;
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal or regulatory retention obligations;
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Where marketing is involved, we will immediately honor your objection;
• Right to Data Portability: You may request your personal data in a structured, machine-readable format for transfer to another service, where technically feasible;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal;
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, contact the 123bingo Data Protection Officer at the address in Section 16. We will respond to verified requests within thirty (30) calendar days. Requests may require identity verification before we can process them, to ensure your data is not disclosed to unauthorized parties.

Section 11 Data Security Measures

123bingo implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS 1.3): All data transmitted between your device and 123bingo servers is encrypted using TLS 1.3 with 256-bit AES encryption;
• Data-at-rest encryption: Sensitive data including KYC documents, payment information, and player records are encrypted at the storage layer using AES-256;
• Access controls: Internal access to personal data is restricted on a role-based, need-to-know basis. All access is logged and subject to regular audit;
• Two-factor authentication: Administrative and system access requires multi-factor authentication. Players are strongly encouraged to enable 2FA on their accounts;
• Penetration testing: 123bingo's platform undergoes regular third-party security assessments and vulnerability testing;
• Incident response: A documented data breach response plan is maintained, with defined notification procedures to the NPC and affected players as required by RA 10173;
• Employee training: All 123bingo personnel with access to personal data receive regular data privacy training and are bound by confidentiality obligations.

While 123bingo employs industry-standard security measures, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 123bingo promptly if you suspect unauthorized access to your account.

Section 12 Children's Privacy — Under 21 Policy

In accordance with PAGCOR regulations and Philippine gambling law, 123bingo enforces a minimum age of twenty-one (21) years for all players. Age verification is performed during the KYC process using government-issued identification. Any account found to belong to a person under 21 years will be immediately closed and all associated data will be deleted or securely quarantined for regulatory reporting purposes.

If you believe that a person under the age of 21 has provided personal data to 123bingo, please contact the Data Protection Officer immediately at the contact details in Section 16 so that appropriate action can be taken.

Section 13 Cross-Border Data Transfers

Some of 123bingo's technology partners and service providers operate infrastructure or processing facilities outside the Philippines — including certified game software providers, cloud hosting partners, and KYC technology vendors. Where personal data is transferred to a party outside the Philippines, 123bingo ensures that:

• The recipient country provides an adequate level of data protection, or contractual safeguards equivalent to Philippine data protection standards are in place;
• A Data Processing Agreement (DPA) consistent with NPC requirements and RA 10173 is executed with the receiving party before any transfer;
• The transfer is disclosed to the NPC where required under existing NPC circulars;
• The minimum necessary personal data is transferred — data is not transferred in bulk to offshore parties without specific processing purpose and justification.

Financial transaction data processed through Philippine payment systems (GCash, PayMaya, BPI, BDO, Metrobank) remains within the Philippine banking and payment infrastructure and is subject to Bangko Sentral ng Pilipinas (BSP) regulations.

Section 14 Marketing Communications & Preferences

123bingo may send you promotional communications — including bonus offers, platform updates, and VIP program notifications — by email or SMS where you have consented to receive such communications at the time of registration or subsequently through your account settings.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in the notification settings section of your 123bingo account dashboard;
• Clicking the unsubscribe link included in any marketing email from 123bingo;
• Contacting 123bingo support at the email address in Section 16 with a request to opt out of all marketing.

Withdrawal of marketing consent does not affect transactional communications — including deposit confirmations, withdrawal notifications, security alerts, and mandatory regulatory communications — which 123bingo is required to send regardless of marketing preferences.

Section 15 Changes to This Privacy Policy

123bingo reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the introduction of new services, or changes in applicable Philippine law or NPC guidance. The effective date and version number at the top of this Policy indicate the current version.

Material changes — defined as modifications that materially affect your rights as a data subject or the way in which your personal data is processed — will be communicated to registered players via email to the address on file and/or via a notice on the 123bingo platform at least seven (7) days before the change takes effect, where practicable.

Your continued use of the 123bingo platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with any material change, you should discontinue use of the platform and may request account closure through the support team.

Section 16 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 123bingo processes your personal data, you may contact our Data Protection Officer (DPO) or the general support team using the details below:

This Privacy Policy was last reviewed and updated on January 1, 2026. It supersedes all prior versions of the 123bingo Privacy Policy. For the full legal framework governing your use of 123bingo, please also review our Terms & Conditions and Responsible Gaming Policy.